Shipping policy

As Prospera Clothing We Believe Customer Get Fast & Reliable Delivery Across India

We process and ship all orders within 24-48 working hours to ensure you receive your men's clothing quickly and safely.

Delivery Timeline

Standard Delivery in India

📦 Most locations: 5-7 working days
📦 Jammu & Kashmir / North East India: 7-10 working days
📦 Remote areas: Up to 14 days (in rare cases)

Delivery times may vary due to public holidays, extreme weather conditions, or product availability.

Shipping Process

Step 1: Order Confirmation
You'll receive an order confirmation email immediately after purchase.

Step 2: Order Processing
We pack and dispatch your order within 24-48 working hours.

Step 3: Shipment & Tracking
Once shipped, you'll receive tracking details via email within 48 hours.

Step 4: Delivery
Your package arrives at your doorstep in 5-7 working days.

Order Tracking

How to Track Your Order

✅ Tracking information is automatically sent to your registered email
✅ Check your email within 48 hours of order placement
✅ Click the tracking link to see real-time delivery status

Didn't receive tracking details?
Contact us at prosperaclothingofficial@gmail.com within 48 hours of ordering.

Our Courier Partners

We work with India's most trusted courier services to ensure safe delivery:

📦 Delhivery
📦 Xpressbees
📦 Bluedart
📦 Ecom Express

The courier partner is automatically selected based on your pincode for fastest delivery.

Delivery Issues & Resolution

Package Shows "Delivered" But Not Received?

This is rare but can happen. Here's what to do:

Check First:

✅ With family members, roommates, or neighbors
✅ Building reception, security, or mailroom
✅ Alternate delivery locations at your address

If Still Not Found:

Contact us immediately at prosperaclothingofficial@gmail.com
Report within 48 hours of delivery notification
We'll investigate with our courier partner (7-10 working days)
Full refund provided for genuine cases after verification

⚠️ Important: Claims must be made within 48 hours of delivery notification. After this timeline, we cannot be held liable for missing packages.

Shipping Coverage

We currently ship to all locations across India, including:

Metropolitan cities
Tier 2 & Tier 3 cities
Remote & rural areas
Jammu & Kashmir
North East India (Assam, Meghalaya, Manipur, Mizoram, Nagaland, Tripura, Arunachal Pradesh, Sikkim)

Delivery Address Guidelines

📍 Ensure Accurate Address:

Include complete street address and landmark
Provide correct pincode
Add contact number for delivery updates
Mention floor/apartment number clearly

📍 Someone Should Be Available:

Courier partners may deliver to neighbors or building security if you're unavailable
Ensure someone can receive the package during business hours

Shipping FAQs

Q: Do you ship on weekends?
A: Orders are processed Monday-Saturday. Weekend orders ship on the next working day.

Q: Can I change my delivery address after ordering?
A: Contact us immediately at prosperaclothingofficial@gmail.com within 24 hours. Once shipped, address changes are not possible.

Q: What if my pincode is not serviceable?
A: We cover most Indian pincodes. If yours isn't serviceable, you'll be notified during checkout.

Q: Are there any shipping charges?
A: We Provide Free Shipping All Over India

Q: Can I track multiple orders?
A: Yes, each order has a unique tracking ID sent to your email.

International Shipping

Currently, we ship within India only. International shipping coming soon!

Need Help with Your Delivery?

Our customer support team is here to assist you.

📧 Email: prosperaclothingofficial@gmail.com
📞 Phone: 8160834013
🕒 Working Hours: 10:00 AM - 7:00 PM (Monday to Saturday)
📍 Location: Anand, Gujarat, India

Response Time: Within 24 working hours

Shop with Confidence at Prospera Clothing!